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Level 3
posted Jun 24, 2020 1:12:38 PM

turbo tax wont e-file my state tax return due to an error I cant fix

0 9 999
9 Replies
Expert Alumni
Jun 24, 2020 1:30:27 PM

Can you please provide some more information about the error so that we can assist with troubleshooting? 

Level 3
Jun 27, 2020 7:50:16 AM

Thanks, but I got the answer to my question from a live person

Level 15
Jun 27, 2020 8:04:39 AM

Can you share the fix?  Maybe it will help someone else.

New Member
Feb 21, 2022 2:55:32 PM

How did you solve this? I am having the same  issue this year. The error is on turbo tax’s end and I cannot fix. At this point I just want my $39 back.

Intuit Alumni
Feb 21, 2022 4:03:07 PM

@Rizor  If you share with me the error message you receive when you attempt to e-file your return, I can provide further assistance. If, however, you would like to contact Customer Support instead, please visit the link below.

 

How do I contact TurboTax?

New Member
Feb 21, 2022 4:51:04 PM

E file goes through but is rejected by State for the following error:

 

There is no way for me to fix this. The sad part is, my  state return is for $0. I just needed to file it.

Intuit Alumni
Feb 21, 2022 5:22:00 PM

 Please try the workaround posted in the thread here by @AnnetteB6 for further assistance.  

New Member
Mar 21, 2022 9:27:08 PM

The workaround will not work because my federal tax return has already been filed and accepted. I cannot change the deductions. 

Expert Alumni
Mar 21, 2022 9:43:44 PM

If you cannot e-file due to an error you cannot change, you may consider paper-filing your state tax return, assuming the state return is accurate.  

 

@Rizor