paid $39 for seond state, but did not download

Expert Alumni

Feb 11, 2020 3:18:35 PM

If you haven't used it, please fill this form out for someone to call you about a refund.

Returning Member

Feb 11, 2020 4:56:28 PM

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Entering W-2
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Returning Member

Feb 11, 2020 5:02:22 PM

could you email me the link to download ca state forms ?

Intuit Alumni

Feb 11, 2020 5:12:51 PM

This situation will be best handled by contacting customer care. Please click here for directions.

Returning Member

Feb 11, 2020 5:32:22 PM

the page will not allow me to continue, fill-in area is red color ?

Intuit Alumni

Feb 11, 2020 6:02:17 PM

Please click the link for information on downloading the state return.

State Download - Community

Returning Member

Feb 11, 2020 7:42:50 PM

Many thanks and download the R16 manual update, took some time to update, but still state file was not downloaded. Still in the loop of update complete - need state download for California.

Returning Member

Feb 12, 2020 9:44:10 AM

Please request a refund for me as its not working

Returning Member

Feb 12, 2020 2:41:52 PM

or please direct me to the area to download the CA state files 🙂

Intuit Alumni

Feb 12, 2020 4:03:52 PM

Which TurboTax product are you using?

Returning Member

Feb 13, 2020 10:07:43 AM

Hi Michelle:

I am using turbotax home and business on windows 10.

Best.

Intuit Alumni

Feb 17, 2020 4:39:45 PM

Please take a look at the following article for help with downloading.

Download TurboTax State (Windows) - Community

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paid $39 for seond state, but did not download