Why sign in to the Community?

  • Submit a question
  • Check your notifications
Sign in to the Community or Sign in to TurboTax and start working on your taxes
Level 3
posted Feb 6, 2020 5:24:55 AM

On Michigan state it keeps saying my kids social security Numbers is wrong ?! Can’t be wrong federal accpeted it and I triple checked ??

1 28 5131
1 Best answer
Level 2
Feb 7, 2020 10:29:49 PM

I said the same thing if my daughter social wal invalid then my federal wouldn't have went through either this is some bs because now we have to wait til almost the end of the month to file.....or mail it and i already paid to file both

24 Replies
Expert Alumni
Feb 6, 2020 5:56:17 AM

You'll may try and contact the MI Department of Revenue to see what SSN they have on file for your child's SSN. 

 

Since this is a busy time, your only option may be to mail in your MI state income tax return. 

 

 

 

New Member
Feb 6, 2020 6:00:27 AM

I am having this exact same issue.  And I know my social security number is correct.  And he is nearly 3 years old, so its not a new number.

Level 3
Feb 6, 2020 6:02:24 AM

I filed same everything last year and federal accepted it , no numbers have changed ! Been using turbo tax for the same kids for 7 years ! The numbers are correct idk weird 

Level 3
Feb 6, 2020 6:26:55 AM

I know right !! My kids are 7,8,12 ! I have always used turbo tax , so maybe a glinch ? 

Alumni
Feb 6, 2020 6:41:21 AM

Ive seen multiple reports of this here in TT and also in Intuits professional software online community this morning...I think theres a glitch in the system, be it Intuit or Michigan, I dont know.

 

@HelenC12  you may want to pass this along to the powers that be, something is wrong somewhere.

Level 3
Feb 6, 2020 7:43:42 AM

Thanks for the information 

Level 1
Feb 6, 2020 11:04:06 AM

Im having the same problem my son is 4 filed last year same numbers I checked and been using same tax software for 8 years definetly something going on here so now that I paid to efile their saying to just print out and mail BS fix your problems we paid for your software so we didn't have to mail out

Level 1
Feb 6, 2020 11:10:20 AM

MUST be glitch any new info should we just wait to file see if it gets fixed or do as you say and mail it out and if so do I receive refund for efile I just purchased with my debit card? any info in the right direction would be greatly appreciated thanks! 

Level 3
Feb 6, 2020 11:13:23 AM

Yea I want a refund if I can’t efile if you find any information kindly let me know ! They need to update their information 

Level 3
Feb 6, 2020 11:13:56 AM

Point made !!

Level 1
Feb 6, 2020 11:34:47 AM

This is what an employee tax expert said in another thread.  It's ridiculous that the "expert" on this thread immediately posted to just mail it in instead of waiting to see if it's a bug within the program:

 

Yes, there is an issue and are working to resolve it quickly. The expected resolution is due tomorrow, February 7, 2020.   Please sign up at this link to be notified when it is resolved: Household Member SSN invalid in Michigan state review.

Level 3
Feb 6, 2020 12:15:52 PM

Thanks very much !!

Expert Alumni
Feb 7, 2020 9:34:41 AM

Are you filing for the Michigan Home Heating Credit?

 

Please click the article below for more information about social security numbers for people filing for the Michigan Home Heating Credit.

 

Error: "Household Member SSN is Invalid" in Michigan state review

 

Check This Entry:

Household Member SSN is Invalid

Follow This Issue

We're expecting to resolve this issue on or around February 14.

If you would like to stay up to date on this issue you can sign up for email notifications here.

 

Level 2
Feb 7, 2020 3:43:38 PM

Mines doing the same. First it said Michigan didn't have the forms ready? Then notifies me they're ready to finish and keeps saying my sons SSN is wrong. Come on Michigan get it together!

Level 3
Feb 7, 2020 4:30:11 PM

Oh wow really !! I guess just have to wait ! Is this just a turbo tax thing ? 

Level 3
Feb 7, 2020 4:30:47 PM

I believe this is a turbo tax thing , not Michigan ?? 

Level 2
Feb 7, 2020 5:46:03 PM

Not sure about the kids SSN but my SIL went through H&R and her State forms were held up too.

Level 2
Feb 7, 2020 10:29:49 PM

I said the same thing if my daughter social wal invalid then my federal wouldn't have went through either this is some bs because now we have to wait til almost the end of the month to file.....or mail it and i already paid to file both

Expert Alumni
Feb 8, 2020 7:06:32 AM

Please check this article for more information. 

Error: "Household Member SSN is Invalid" in Michigan state review

 

We're expecting to resolve this issue on or around February 14.

New Member
Feb 8, 2020 8:29:41 AM

Mine too, I am wondering if my sons dad maybe tried to use the credit??? I am the sole custodian, what do I need to do?

Level 1
Feb 8, 2020 2:58:37 PM

I'm having this same issue on my 4 year old daughter's SSN. I find it ridiculous a website requires more than a week to fix an issue like this at tax time and I'm incredibly unimpressed. I hope they get their things together before they start losing business, because I've used this website for the last few years with great results but this has feel made me rethink that choice when we should be expected to wait more than a week to file.

Expert Alumni
Feb 9, 2020 7:14:47 AM

Please check this article for more information. 

Error: "Household Member SSN is Invalid" in Michigan state review

 

We're expecting to resolve this issue on or around February 14.

Level 1
Feb 11, 2020 11:31:12 AM

I hope it is really fixed around that time.. I been trying for about a week now 

Level 1
Feb 18, 2020 1:23:42 PM

Has it been fixed? I can't access the link, it says Permission Denied.