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Level 2
posted Feb 28, 2021 1:48:14 PM

NY State Error for COVID Retirement Distributions - "We're still working on updates related to Retirement Distributions that qualify for disaster or covid relief."

When I try to file my NY State taxes it keeps error checking the Pension/Annuities/IRAs Worksheet and says "We're still working on updates related to Retirement Distributions that qualify for disaster or covid relief."  Its been happening for awhile and I can't file.  Is this a software problem that will be fixed soon?

0 3 445
3 Replies
Level 3
Mar 2, 2021 4:17:50 AM

I have the same problem. I noticed no one has replied to your question. I am also waiting for a response.

Level 2
Mar 11, 2021 9:35:30 AM

The latest update to TurboTax "fixed" the COVID issue.  But now it has an error that it can't e-file NY because you need to e-file Federal.  I (and I've seen many others) e-filed Federal already, so we're stuck in another TurboTax bug.

Intuit Alumni
Mar 12, 2021 11:46:34 AM

Please follow the instructions in this TurboTax FAQ to contact customer support for assistance:  What is the TurboTax phone number?

@gmalin99