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Returning Member
posted Jan 16, 2020 9:49:29 AM

My Missouri tax forms are not available on Turbo Tax but they are on the the Missouri tax website. When Can I expect them?

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8 Replies
Level 15
Jan 16, 2020 9:50:55 AM

When they are finalized and have been approved by the state of Missouri.

See this TurboTax website for the MO state forms availability - https://care-cdn.prodsupportsite.a.intuit.com/forms-availability/turbotax_mo_online_individual.html

Returning Member
Jan 16, 2020 10:12:03 AM

It says they are available to file on turbo tax on l/16/2020 but I still cannot even view them.  Could there be a problem?  Never had this before.  Last year the State made a correction on my return but it did not change any refunds or taxes.  It was a turbo tax error which I did call about.

Level 15
Jan 16, 2020 10:18:20 AM

...and you are absolutely sure that none of the other MO tax forms, listed as being ready on ~ 1/30/2020, none of those are included in your tax submission to MO ? 

 

(also, today is the 16th...maybe later, or just before midnight?  There have been situations in earlier years, where a late federal change required the "expected" dates to be moved back a week or two).  It would be safer if you would wait until well after 1 Feb anyhow.....you may have missed something and amending isn't a task you would want to experience.

 

New Member
Jan 26, 2020 2:01:20 PM

Why is the Missouri tax form mo-cr not available?

Level 2
Jan 26, 2020 2:19:02 PM

I cannot download Missouri at all, just an endless loop of the program going from "getting your state" to "your software is up to date" but no state files actually download.

Level 15
Jan 26, 2020 3:36:22 PM

Some folks have had problems...and we provide a variety of solutions, that work perhaps 80% of the time...

 

Call Customer Support and have them work thru the possibilities with you on the phone.  Then, if none work, insist on a separate MO installation file in a download account.  IF you download that, and run it separately form your  tax software, the MO software will load OK...but that's a last resort.

 

https://ttlc.intuit.com/community/using-turbotax/help/what-is-the-turbotax-phone-number/00/25632

New Member
Jan 28, 2021 12:49:22 PM

I am having the same problem.  I spent 20 minutes on the phone with a representative of TurboTax and he gave me suggestions and two different confirmation numbers to try, but nothing worked.  I paid online for the Missouri download and I have a receipt and an order number, but TurboTax online says it can't find my order number.  The representative said he could see the order number on my account, and didn't know why it wasn't downloading.  The only message I get after I try to download is "Software is up to date" but the software doesn't appear to be anywhere on my computer.

Expert Alumni
Jan 28, 2021 1:08:01 PM

Yes, you can view the Missouri available forms here. As far as the download, did you activate the link in your Turbo Tax Account? if not:

  1. Log into turbo tax.
  2. In your left pane, scroll to the bottom where it says Intuit Account
  3. in the left screen, select Products and Billing
  4. If you are using the right account, you should see your download. If you do, you must select the downward looking download button.