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Level 2
posted Apr 10, 2024 8:21:39 AM

Illinois e-File - Rejected for secondary driver's license # being invalid

I just can't get past this error trying to e-file in Illinois. I have tried 3 times, tripled checked we have the correct DL#. I called the IDOR and the DL# they have on file is the one I entered. 

How can I get around this issue? 

0 2 2683
2 Replies
Level 15
Apr 10, 2024 8:27:57 AM

IL is pretty picky about the DL information.  If you have checked and re-checked ---and made sure you are entering a valid IL drivers license and did not mix up the issue and expiration dates with each other (an easy mistake to make) then if it were me, I would give it up and just mail the state return to IL.   (I also live in IL).

Level 2
Apr 15, 2024 11:55:24 AM

I ended up mailing it in (USPS). 

90 minutes on the phone (45 minutes with each), Turbo Tax said it was Illinois, Illinois said it was Turbo Tax.  Not a pleasant experience...