Why sign in to the Community?

  • Submit a question
  • Check your notifications
Sign in to the Community or Sign in to TurboTax and start working on your taxes
New Member
posted Jun 6, 2019 10:20:33 AM

I work in Westlake, OH, and live in Cleveland. I'm filing in Cleveland and it doesn't appear to be accounting for Westlake withholding. Not sure how to adjust.

I had withholding in Westlake of ~$700, and entered my W2 on the CCA website and the summary shows this, but on the tax form, it says "less tax withheld" = $0, and that I owe the entire tax amount. I see comments on this forum that Cleveland gives a 50% credit, but I see no indication this was taken into account. Can you help?

0 1 1072
1 Best answer
New Member
Jun 6, 2019 10:20:34 AM

If you are completing your city tax through TurboTax you will enter :

Employer's Name - City Tax Withheld - City Where Work Was Performed - Local Wages

This will calculate what credit CCA will give you for having taxes with-held in your work city of Westlake. We can only assist you with the information you are entering into TurboTax. (See Image Below) 
*NOTE: Normally this entry would be the same on the CCA Website

If you are using CCA's website, and have additional questions on the form or the tax credit, you would need to contact CCA for assistance at:
Cleveland OfficeCCA - Division of Taxation
205 West Saint Clair Ave
Cleveland, Ohio 44113-1503
Phone: 1.800.223.6317 or   216.664.2070
Fax: 216.420.8299 
Office Hours:Mon - Fri, 7:30 AM - 4:30 PM
Walk-in Taxpayer Assistance, no appointment necessary.

1 Replies
New Member
Jun 6, 2019 10:20:34 AM

If you are completing your city tax through TurboTax you will enter :

Employer's Name - City Tax Withheld - City Where Work Was Performed - Local Wages

This will calculate what credit CCA will give you for having taxes with-held in your work city of Westlake. We can only assist you with the information you are entering into TurboTax. (See Image Below) 
*NOTE: Normally this entry would be the same on the CCA Website

If you are using CCA's website, and have additional questions on the form or the tax credit, you would need to contact CCA for assistance at:
Cleveland OfficeCCA - Division of Taxation
205 West Saint Clair Ave
Cleveland, Ohio 44113-1503
Phone: 1.800.223.6317 or   216.664.2070
Fax: 216.420.8299 
Office Hours:Mon - Fri, 7:30 AM - 4:30 PM
Walk-in Taxpayer Assistance, no appointment necessary.