You are not required to enter a drivers license or state ID to e-file your federal return. There are some states that are pretty picky about it. You can skip past entering an ID. If the state e-file is a problem you will have to file your state return by mail.
@xmasbaby0 But we couldnt skip. There is another option in this section for my other friends who applied. Its like I don't have one of these.
we were in same state. Can u help us please. What can we do
No one in the user form can see your screen. You are using the software that everyone else used---so there is a screen that asks for your ID and you can just keep going past that screen without entering an ID. If you started trying to enter anything at all on that ID screen, delete anything that you entered.
Have you tried to use the BACK button to the screen that came before that one?
To call TurboTax customer support
https://ttlc.intuit.com/questions/1899263-what-is-the-turbotax-phone-number
Customer support is available from 5 a.m. to 9 p.m. Pacific time daily
@xmasbaby0 Yes ı tried but ı have to pass this
ı cant call turbotax because now ı am not in USA
@xmasbaby0 How is it possible there is one more choice for other people’s but for me no