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Not applicable
posted Mar 13, 2024 10:59:17 PM

"Fix California Return" loop

Hi, I'm trying to e-file my California return via TT free edition...I keep getting a page that reads as follows:

"Let's make sure everything is accurate

We're close to finishing up to e-file. But we found a couple little things on your California return that need fixing.
Let's take care of these now.
If you're not able to fix these, you will return to this screen, and you can print the return by selecting File by Mail."
 
When I select "Fix California Return" I get taken to a page that reads as follows:
"Check This Entry
California Information Worksheet: Spouse's SSN should not be entered directly on the California information worksheet for electronic filing. You must complete the federal personal information worksheet." 
It then wants me to fill in my spouse's SSN. (At first I thought it wanted me to remove it, but that didn't work.) Upon clicking continue I'm taken back to the first page above.
 
Is there a fix for this? Or should I just file by mail?
Thank you.

0 2 1934
2 Replies
Expert Alumni
Mar 20, 2024 6:56:51 AM

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Not applicable
Mar 20, 2024 4:16:44 PM

For whatever reason, after a few days the problem fixed itself.