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New Member
posted Apr 2, 2025 6:25:15 PM

Efile Alabama 2024 Return Error

Desktop TurboTax Premier 2024 - When attempting to Efile my Alabama return (after successfully Efiling my Federal), I received the message "We noticed your payment didn't go through. Select Continue to try again.

After I hit Continue, I received the error message "Hmm... it look like we have hit a slight snag. Please try again or check back in a bit."  I've done both multiple times,  still not efiling my Alabama return.

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1 Replies
Expert Alumni
Apr 3, 2025 6:52:40 AM

If you still experience the issue, please call Customer Service and tell them you have a "block payment issues, possibly due to billing or an invalid license" and the agent should be able to help you. Here is how you reach customer service:  Turbo Tax Customer Service