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New Member
posted Feb 10, 2021 1:47:03 AM

Cannot download state- TT Home and Business 2020

I cannot download my state return. It attempts, then says my software is up to date. Please advise- I found the article (and patch) for 2019. This is for version 2020, Home and Business version

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3 Replies
Level 3
Feb 10, 2021 10:34:04 AM

Having a similar problem when I get to "Let's Complete Your Purchase Online" (to purchase the State) it hangs up, sometimes I get to next screen but buttons don't work....

Intuit Alumni
Feb 10, 2021 11:39:53 AM

If you are having trouble purchasing and downloading the state return, please click here to contact customer support. 

Level 3
Feb 10, 2021 4:25:52 PM

Actually found that if you change your display resolution to lower quality you can then get the purchase options to show up, at least that is what worked for my new laptop with windows 10.  Be sure to change the resolution back to what it was after you complete the purchase.