I received a TurboTax email or text message, addressed to a stranger. Do I need to worry?

by TurboTax •   151
Updated December 11, 2025 8:01 AM

No. Neither you nor the intended recipient's identity is compromised in any way.

The intended recipient simply entered the wrong email address or phone number—which happened to be yours—by mistake.

We require email validation at e-file, which means that if anybody entered your email address by mistake, they'll be forced to correct it when they attempt to e-file. You can delete the messages. Always feel free to contact us if you have any concerns about your privacy.

Found what you need?

Already have an account? Sign in

(4.6/5 | 323,971 reviews)

TurboTax flag icon

Unlock tailored help options in your account

Person smiling while representing TurboTax

Get answers to all your tax questions

Our experts are available on-demand, no appointment needed. Get help all year long with TurboTax Expert Assist.

Intuit Logo
TurboTax LogoCreditKarma LogoQuickBooks LogoMailChimp Logo

©1997-2025 Intuit, Inc. All rights reserved.
Intuit, QuickBooks, QB, TurboTax, Credit Karma, and Mailchimp are registered trademarks of Intuit Inc. Terms and conditions, features, support, pricing, and service options subject to change without notice.

Security Certification of the TurboTax Online application has been performed by C-Level Security.

By accessing and using this page you agree to the Terms of Use.