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Level 3
posted Feb 12, 2022 7:16:57 AM

WHY on Doc ID numbers does turbo tax display XXX rather than what is entered?

Entering doc id is hard enough when tubo tax does not allow me to copy and paste the number from the document... BUT then shows XXXX so I cannot see if it is entered correctly and worse when turbo tax tells me invalid after 6 tries and care in Caps and numbers and still won't go through I cannot figure out the problem since all I see are XXXXX.   can you tell I'm frustrated>?>

0 2 341
2 Replies
Level 8
Feb 13, 2022 12:49:10 PM

You can always go back to the data entry screen for the document in question and edit the the form.  It will show the numbers you are entering.

Level 3
Feb 14, 2022 6:44:45 AM

Sadly your idea is not feasible since if the document id I try to enter is not accepted no form is created.  My issue is I cannot see what is in the box because of the **** and with 0 and O looking similar on some fonts and challenging eyesight, mistakes can be made on the keyboard,.... there is no rationale to have **** when entering the document ID.  or better yet, allow me to copy and paste it in.  The turbo tax allows me to copy and past my account number but not doc id.