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New Member
posted Jan 23, 2024 10:41:55 AM

Why am I required to initialize my TT program every time I want to work on my taxes?

I have used Turbo Tax for decades, and I don't know what it is doing and I can't just open my return and work. I have to reinitialize every time I click my desktop icon. Why?

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1 Replies
Expert Alumni
Jan 24, 2024 12:07:08 PM

Please call TurboTax Customer service.  Here is a link:  Turbo Tax Customer Service