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New Member
posted Jan 29, 2025 1:05:56 PM

TurboTax Locking up on 1099R question answered and it will not contiune

I filled in my 1099 R from 401k plan and then answered question until last one Non Deductible contributions to my IRA and hit continue and it does not respond

0 5 1298
5 Replies
Level 2
Jan 29, 2025 3:01:44 PM

I’ve had similar lockup problems at various times with TTax2024 (Premium). Discovered I can go “Back” one page and then “Continue” again and the program frees up. Save immediately to lock in the entry. This is a new screwy quirk this year. Using Win10.

Level 15
Jan 29, 2025 3:03:09 PM

Yes you need to keep clicking in the Continue box.  You have to click the number of times for the number of 1099R forms that you entered.

 

1/21/25 There is a new FAQ for this.  You can sign up for updates.

https://ttlc.intuit.com/turbotax-support/en-us/help-article/form-1099-r/nondeductible-contributions-ira-question-repeating/L2eQjh0kU_US_en_US

Level 15
Jan 29, 2025 3:04:31 PM

@cybear52   Are you in Desktop Premier or Online Premium?   They have different names.  

Level 2
Jan 29, 2025 4:36:35 PM

Desktop Premier is my version.

Expert Alumni
Feb 6, 2025 10:19:19 AM

The issue with not being able to Continue after the 'Non-Deductible Contributions' page has been resolved.

 

I experienced the same thing, but was able to Continue after clicking several times.  Make sure your program is updated by choosing Online > Check for Updates at the top.

 

Here's how to Contact TurboTax Support if you need more help.

 

@cybear52