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New Member
posted Jan 3, 2025 10:56:47 PM

I'm trying to check out but it's trying to make me pay for TurboTax Live Basic how do I delete this before checking out. Can someone please help..

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2 Replies
Level 15
Jan 4, 2025 12:41:18 AM

You apparently have ended up in a Live product that charges extra in order to have live help from tax experts during return preparation, and if desired, a final review of your return by a tax expert prior to filing.   If you don't wish to use that service, then to avoid the fee for TurboTax Live, here's how to remove it:

 

FAQ:  How do I remove TurboTax Live?

https://ttlc.intuit.com/turbotax-support/en-us/help-article/intuit-subscriptions/remove-turbotax-live/L3WW5jwOM_US_en_US

Level 15
Jan 4, 2025 12:54:28 AM

@ sophiadahn1975 

ADDENDUM

Also be aware that the IRS doesn't normally start processing efiled returns until sometime around the last week of January.   If you efile before then, it will sit on TurboTax servers until the IRS opens up the season for efiling later this month.  And you will not be able to retrieve it if you discover you made any mistakes or left something out.

 

Also, if applicable, you should wait for all W-2's, 1099's, etc. to arrive before finishing and filing.  You should not file on the basis of any pay stubs.