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Level 2
posted Mar 25, 2024 11:52:47 AM

How do I get to the community without asking a question? Intuit Assist makes me fill this out.

what if I want to search to see if other people asked this question?

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7 Replies
Expert Alumni
Mar 25, 2024 12:03:14 PM

Whether you are signed into your account, or whether you bring of TurboTax home page, use the steps below to reach the questions and answers on TurboTax Community.

  • Hover over Support > Select Help and Community Answers > Type a topic in TurboTax Online or TurboTax Desktop search box > See questions and answers about your topic
  • Select a product or scroll to see Feature Articles or Common Topics and more

Level 2
Mar 25, 2024 12:53:57 PM

There is no support button. Unless I ask a question I can't get to community or find my email with your answer and then click on that. Screen shots 2 and 3 are in the wrong order in my step by step process.

Expert Alumni
Mar 25, 2024 1:01:42 PM

Click on your User ID and it will take you to your user profile with all the Q's and A's.

 

TurboTax Community Forum

Level 2
Mar 25, 2024 1:30:04 PM

No, that still doesn't work. I'm telling you, the only way is by bookmark or email.

Level 2
Mar 25, 2024 1:34:31 PM

open up an incognito browser and type in intuit.com or turbotax.com, log in and you can't get to the community. You have to know about ttlc.intuit.com to get there. It's super annoying and has been going on for two years now.

Expert Alumni
Mar 25, 2024 1:42:00 PM

Open a new tab in your browser and access the community outside TurboTax.   This link will allow you to ask a question to the community, and this link takes you to where you can search for questions and answers.     When you are in the community, you can click on your username to be taken to your profile, where you can see all of your activity. 

Level 2
Apr 9, 2024 2:50:32 PM

You had to give me the link. If I hadn't booked marked this, I wouldn't have the link. Would you please tell TurboTax/Intuit to fix this. Even with the bookmark, when Intuit asked me to log in, I couldn't find community. Since I was now logged in, I had to click on the bookmark again to get to community. Over 3 years ago, I could be working on my taxes in TurboTax on my computer and there was a link to the community for questions. Now I have to jump through hoops to find it.