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Level 3
posted Apr 5, 2020 5:30:00 PM

Bank account info not showing on print out of coronavirus stimulus registration portal. The site says I'm set up for direct deposit and has my onfo correct but it is xxxxx'd out on print out. Is it safe to submit? I cant wait for a paper check.

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2 Best answers
Intuit Alumni
Apr 6, 2020 5:30:26 PM

The x'd out numbers on the print out is for security reasons. When the site says your'e all set up, you are good to go.

Level 8
Apr 8, 2020 7:54:19 AM

You should be fine if the submission was accepted. The xxxx's are to protect your bank information. Hope this helps!

24 Replies
Level 15
Apr 5, 2020 5:32:56 PM

The Form 1040 in the PDF will only show x's until the federal tax return has been accepted by the IRS.  Once accepted you can download a new PDF and the direct deposit routing and account numbers will be displayed on the Form 1040.

Level 3
Apr 5, 2020 5:44:13 PM

I am only registering as I don't have to file last year or this year.  Disabled not on benefits yet still getting tests and waiting on the process. so its not an atual return. per say. does that matter? it shows the standard -12220 deduction or whatever

 

Level 3
Apr 5, 2020 7:26:28 PM

thank you!  My form was accepted but my bank information is not on the print out.  what do I do?

Level 2
Apr 6, 2020 9:14:33 AM

Mine has been accepted but is still xxxxx'd out tho

Intuit Alumni
Apr 6, 2020 5:30:26 PM

The x'd out numbers on the print out is for security reasons. When the site says your'e all set up, you are good to go.

Level 15
Apr 6, 2020 8:20:29 PM


@ Ab21688

 wrote:

Mine has been accepted but is still xxxxx'd out tho


Are you asking in regard to the printout of an efiled return, where the deposit info is XXXXX'd out?

 

If so, see this answer by TurboTax JeanneLO in a similar thread on how to view it.

https://ttlc.intuit.com/community/after-you-file/discussion/why-is-my-direct-deposit-information-x-ed-out/01/1413130#M333265

Level 2
Apr 7, 2020 11:11:02 AM

i downloaded a pdf file version of the stimulus return on the cell phone and no deposit information is showing i guess that's for security reasons am i right?

Level 8
Apr 7, 2020 12:09:28 PM

Correct. Your bank account information is truncated for security.

New Member
Apr 7, 2020 1:48:30 PM

Wondering if you complete registration for the stimulus, what IRS form does TurboTax file on your behalf?

Intuit Alumni
Apr 7, 2020 5:14:38 PM

It's an actual tax return, which you normally have to mail in, but because it's going through the registration process, it can be filed electronically where you'd normally have to mail that kind of return in. It's considered a minimum tax return. Please see the FAQ provided below for more information:

 

Stimulus Registration

Level 3
Apr 7, 2020 6:12:48 PM

it did not after being accepted and still does not, just xxx's

Level 3
Apr 7, 2020 6:16:23 PM

it still just shows xxx's

Level 8
Apr 8, 2020 7:54:19 AM

You should be fine if the submission was accepted. The xxxx's are to protect your bank information. Hope this helps!

Level 2
Apr 8, 2020 11:02:48 AM

@mikalmos369  mine is still xxxxx'd out as well. I guess it's just a safety measure. Now time to wait on our stimulus to deposit🤞

Level 2
Apr 9, 2020 10:12:16 AM

Is the turbo tax + IRS method slower than someone using only an IRS tool to get the stimulus refund??? 

Expert Alumni
Apr 9, 2020 10:52:32 AM

No, there is no timing difference in where you register for your stimulus payment.  

New Member
Apr 9, 2020 11:12:32 AM

This does not appear to be accurate, my stimuls registration was accepted, and a fresh download still shows account info XX'd out.

Expert Alumni
Apr 9, 2020 11:18:51 AM

Your account information is most likely masked for your protection.  

New Member
Apr 10, 2020 7:27:33 AM

Filling for stimulus payment. How long after being accepted by the IRS will it show being processed?

Level 2
Apr 10, 2020 7:38:54 AM

@carlosgst1968 according to news outlets, payments should be in accounts by the 14th. 

Level 2
Apr 10, 2020 7:56:01 AM

Any numbers I should look out for on the 2019 tax return for the stimulus payment that will affect how much I'lll be getting on stimulus payment? Reason I ask is the IRS2GO app is not working for me, maybe because I don't know how much I'm supposed to receive or it's still early to check

Level 15
Apr 10, 2020 7:57:19 AM


@cobandu1 wrote:

Any numbers I should look out for on the 2019 tax return for the stimulus payment that will affect how much I'lll be getting on stimulus payment? Reason I ask is the IRS2GO app is not working for me, maybe because I don't know how much I'm supposed to receive or it's still early to check


See this IRS website for stimulus payment information - https://www.irs.gov/coronavirus/economic-impact-payment-information-center

Returning Member
Apr 12, 2020 2:31:29 AM

So if we used the stimulus tool to do a simple return will it update in time for the first round of direct deposits or will we be put on later.  I did my normal 2018 return but my bank changed so used this tool to update it  for the 2019 return using new bank on 4/05 and says was accepted.  Hope it doesn't try to use my old bank and get rejected.  Anyone know how long it takes them to update direct deposit info with tool?

Level 2
Apr 13, 2020 8:09:17 AM

I wonder if people who have used turbo tax to get the stimulus payment are still waiting 

Also why isn't there a turbo tax feature to check the status of the stimulus check?