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New Member
posted Dec 22, 2019 2:39:07 PM

I started a return for 2018 and was granted an extension due to military deployment. It has disappeared from my profile. How do I file for 2018?

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1 Replies
Level 15
Dec 22, 2019 2:43:54 PM

That's common to end up with multiple accounts. First LOG OUT of whatever TurboTax account you're logged into right now. Then use this TurboTax account recovery website to get a list of user ID's for an email address. Run the tool against any email addresses you may have used
https://myturbotax.intuit.com/account-recovery/

You may have to switch to the Desktop program.  How to finish a prior year online return

https://ttlc.intuit.com/community/prior-year-return/help/how-do-i-finish-a-prior-year-return-that-i-started-in-turbotax-online/00/26322

 

You have to print and mail prior year returns.  When you mail a tax return, you need to attach any documents showing tax withheld, such as your W-2’s or any 1099’s.  Use a mailing service that will track it, such as UPS or certified mail so you will know the IRS or State received the return.