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Level 1
posted Feb 27, 2024 4:50:22 PM

This license code is already linked to another account

This is the error message I am receiving while trying to install the 2023 software. I literally just purchased the software at Office Depot. It is being installed on the workstation we always use for Turbo Tax preparation. 

I have an account with Intuit for years now. 

 

Please Assist 

Gina Hagen

0 1 553
1 Replies
Expert Alumni
Feb 28, 2024 6:14:50 AM

Please call TurboTax Customer service.  Here is a link:  Turbo Tax Customer Service