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posted Jun 29, 2020 6:04:13 PM

I accidentally selected the Premium when all I need is the Deluxe & now that I am done it won't let me change ...yet I didn't do a schedule C or have rental income! Help

and of course there is no way to get support from customer service!!

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1 Replies
Level 15
Jun 29, 2020 6:11:26 PM

Sorry, You can try to downgrade but you have to clear and start over

https://ttlc.intuit.com/community/using-turbotax/help/how-do-i-clear-and-start-over-in-turbotax-online/00/26444