NashayLO
Intuit Alumni

Self employed

To remove Live Service, you can click on the link, in the payment summary, that says downgrade, or you can clear and start over. Please see this TurboTax FAQ, for more information, How do I remove TurboTax Live?

 

In your situation, because it shows "my expert", there won't be an option to downgrade. TurboTax is aware if this issue, please see this TurboTax article, for more information, Why am I unable to downgrade or schedule new appointment ...

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