If you are trying to enter into your account in TurboTax and have forgotten your password, follow the instructions below to reset your password or User ID
Try these steps to recover your User ID or password:
- Go to our account recovery page.
- Enter one of the following:
- Phone number (recommended)
- Email address
- User ID
- Follow the on-screen instructions.
Once you’re done, we’ll either send you a code to help you recover your account, or show/send you a list of accounts associated with your info.
- If you’re still unable to recover your account, select Try something else on the Account Recovery page. We’ll ask additional questions to verify your identity.
Keep in mind: Once you’re back in your account, make sure to include or update your phone number. Doing so helps increase account security and ease account recovery.
(If you're looking to access a prior year return, go here.)
Source: TurboTax FAQ and video
Related Information:
**Say "Thanks" by clicking the thumb icon in a post
**Mark the post that answers your question by clicking on "Mark as Best Answer"
