@Sgtclogher1 wrote:
Thanks for the info. Nope! No errors in sight! I filled out the form the exact same way I have for years. It says that I have a tax situation and doesn't give me any reasoning at all and when I go to change from mail to e-file that's what the reason is it says I have a tax situation that can't be e-filed but makes no sense I have no changes at all not in my income not in my residency nothing like I said I filled the form out the same for years
I'll see if a couple of other users have any suggestions, but it likely won't be tonight.
@VolvoGirlor @DoninGA Do you have any additional suggestion why this user cannot efile NY state return? Federal return has been accepted.
Sgtclogher1:
Unless someone adds on to this thread during the day with any other suggestions, you may need to contact the folks at TurboTax Support. If you are using Free Edition, phone support is not included unless you upgrade to PLUS for a fee. But you can contact a TurboTax Support agent directly for free via messaging at Twitter or Facebook.
Hours are 5AM-9PM Pacific (8AM-12 Midnight Eastern) 7 days/week.
FAQ: What is the TurboTax phone number?
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Or message a TurboTax Support agent for free at Twitter or Facebook:
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