State tax filing

It may just be that the import needs to be deleted, the summaries of transactions entered, and the details mailed to the IRS.

See the links for:

• Steps on entering summary investment sales - this is for TurboTax Online, but the principles would still apply for the CD/Download.
• To delete your import: How do I update or delete something I imported into TurboTax?
• Re-importing if not entering in summary: Support with importing your 1099

Please verify that your device meets minimum system requirements. 

Next, make sure the system is fully updated so that it does advance with new information. See: Troubleshoot TurboTax for Windows updating issues.

Here are some more system issue solutions:

• Troubleshoot blank screens, missing buttons, or missing images.
• Troubleshooting problems with Windows Installer and the Microsoft .NET Framework
• Running the Windows System File Checker.

Click the link for support reporting wash sales.

If you do need to call back in, you may need to have them push you a new download if the system will not update. 

@forinterest