Having a spreadsheet was good. Why couldn’t you manually enter the totals into Schedule C on Turbo Tax? Since you have the Home & Business Desktop program you could have entered the income and expenses directly on the Schedule C form or gone through the interview steps.
To get a refund How to contact Turbo Tax
https://ttlc.intuit.com/community/using-turbotax/help/how-do-i-contact-turbotax/00/26991
Or Turbo Tax Refund request form
How do I request a refund for my TurboTax product?
