If you used desktop software downloaded/installed from a CD to your own computer, then the tax files are stored locally on your own hard drive or any backup device you used like a flash drive. They are not stored online. If you cannot recover them due to a hard drive failure, etc. you can get a free transcript from the IRS or for a fee of $30 an actual copy of your tax return.
https://www.irs.gov/individuals/get-transcript
https://www.irs.gov/pub/irs-pdf/f4506.pdf
- Go to Access my downloads and sign in with the same user ID you used to purchase your software
- On Your TurboTax account, select the Downloads tab
- Select the version you want to download and save it somewhere on your computer where you can find it
- If you need help finding your download, we have instructions for Windows and Mac
- Install your software by double-clicking the downloaded file
- If you need help installing, we have instructions for Windows and Mac
To find your license code:
https://ttlc.intuit.com/community/tax-topics/help/i-can-t-find-my-license-code/01/852973
**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**
