You cannot print the state return that you prepared using online TT unless you have also paid for using the software to prepare the state return. If you paid the fee to prepare it, you can print it.
There are different rules for using online and for the CD/download. With the CD/download you get the software included to prepare a state return and you can avoid a state e-file fee by printing and mailing the state return.
With online TurboTax, there are separate fees for federal and state return preparation. Those fees include e-filing, and are the same whether you e-file or mail the return in an envelope. It is not "free" to print and mail the state return using online TT.
https://ttlc.intuit.com/community/printing/help/how-do-i-print-and-mail-my-return-in-turbotax-online...
https://ttlc.intuit.com/community/prior-year-return/help/how-do-i-get-a-copy-of-a-return-i-filed-thi...
**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**
