Can you please clarify, you are not able to amend your return in your 2020 TurboTax software?
For information on amending your 2020 tax return, please see the instructions in this help article: How do I amend my 2020 return? Please note, you will not be able to e-file a 2020 amended return, you'll need to paper file it since TurboTax doesn't currently support e-filing an amended prior-year return.
If you are still having trouble completing your amended return, please reach out to TurboTax Customer Support.
What is the TurboTax phone number?
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