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After you file
@DaleE You are confused or misinformed. If you prepared a 2019 return using online TurboTax and PAID for the online software, you will be provided with a download of the CD/download software if you need it in order to change/edit your 2019 return. Customer support will give you the download. Then you can finish preparing the 2019 return and print, sign and mail it. E-filing has been closed for 2019 return since October of 2020--by the IRS.
If you need to add another state or upgrade to a different version of the software to complete your 2019 return, that is a different story---then you have to pay for the extra state(s) or the upgrade.
If you have any changes/corrections at all to make to your 2019 return, you now have to complete it using desktop software, which you must download to a full PC or Mac (not to a mobile device).Then you need to print, sign and mail it.
If you already paid for your online software you can ask customer support for a download of the desktop software.
They are available from 5 a.m. to 5 p.m. Pacific time Monday-Friday.
https://ttlc.intuit.com/questions/1899263-what-is-the-turbotax-phone-number
Your 2019 return was not removed----you have to access it by using the right account and user ID:
You have to access your own account and/or print it for yourself using exactly the same account and user ID that you used when you prepared the return.
Many people have multiple TT accounts and forget how to access them. Log out of the account you are in now.
Account recovery
https://myturbotax.intuit.com/account-recovery/
https://ttlc.intuit.com/questions/1901535-forgot-your-turbotax-online-user-id-or-password