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After you file
@Car-lin The "5 post badge" is just a little acknowledgement from TurboTax that you have posted at least five times in the user forum.
You first posted on 5-16-2020 under your username Car-lin and have posted several times since--without ever giving any details about how long ago you filed your tax return or whether you e-filed or mailed it. Clearly you are frustrated by not knowing when your refund will arrive. You mentioned this is your first time to use TurboTax. Perhaps your expectations of what TurboTax does for you were not realistic. TurboTax provides do-it-yourself tax software so you can prepare and file a tax return more easily -- as opposed to sitting down with paper forms, a calculator and a 108 page IRS instruction book. TurboTax does not contact the IRS on your behalf, nor can TurboTax make them send your refund faster. Once you file your tax return, it is up to you to track it yourself, which you can do by going on the IRS "Where's My Refund" site.
Many refunds are taking longer than the 21 day average during the pandemic.
Once your federal return has been accepted by the IRS, only the IRS has any control. TurboTax does not receive any updates from the IRS. Your ONLY source of information about your refund now is the IRS.
You need your filing status, your Social Security number and the exact amount (line 20 of your Form 1040) of your federal refund to track your Federal refund:
To track your state refund:
https://ttlc.intuit.com/questions/1899433-how-do-i-track-my-state-refund
https://ttlc.intuit.com/questions/1901548-why-do-some-refunds-take-longer-than-others
If you chose to have your TurboTax fees deducted from your federal refund, that will take some extra time, while the third party bank handles the refund processing.
https://www.irs.gov/refunds/tax-season-refund-frequently-asked-questions
https://ttlc.intuit.com/questions/2840013-does-accepted-mean-my-refund-is-approved