After you file

Am I getting a turbo tax card

HeatherPLO
Intuit Alumni

After you file

To double check your refund method (note, you can't change it but you can view it) please follow the steps here:

 

https://ttlc.intuit.com/community/refunds/help/how-do-i-change-my-refund-method/00/26458

 

If it is a Turbo Tax Prepaid Card, you will need to reach out to the number below for the TurboTax Prepaid Card Customer Service: 

 

(888) 285-4169

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Topher4774
Returning Member

After you file

I order a Turbo debit card for my taxes and it was the wrong apt number and it never came. I've ordered a second one and I've tried to correct my address and check to see if it's coming here. Calling that number has not helped. 

KatrinaLO
Intuit Alumni

After you file

Please contact Turbo Tax Prepaid Card Customer Service at: (888) 285-4169. Try these steps to reach someone faster for assistance:

1- Ignore the prompt asking for your card number.

2- Choose #1 for lost, stolen, or cards never received.

3- Choose #2 for cards never received.

4- Enter your social security number when prompted and continue following the instructions.

 

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Monsterup
New Member

After you file

I want to know if they have my right address to send my card.

TiffanyL
Intuit Alumni

After you file

If you need to check the address Turbo Visa Debit Card has for you, you can visit TurboDebitCard.com. You can also use the link provided below for more information on receiving your card:

 

When will I receive my Turbo Visa Debit Card

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