New Member

Where is my refund?

 
Expert Alumni

After you file

Refunds take about 21 days after the IRS has accepted your E-filed tax return. Please see below for more information.

https://ttlc.intuit.com/replies/3288568

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New Member

After you file

Where is my refund?
Level 1

After you file

Hi! I submitted my refund on like January and I didn't receive my refund yet. Please let me know when do I receive my refund.
Returning Member

After you file

I filed my taxes in march 2019 and i got my state right away. But i cannot get a answer about my federal. I can't seem to get a human on the phone at the IRS numbers I have never had this much trouble. I just want to know were is my money
Level 1

After you file

I filed in Feb. and I still haven’t recieved anything. Or how to relieve it.
Level 1

After you file

Or how to receive it
Level 15

After you file

@Alancar1225    Did you efile, or did you print, sign, and mail the return?


If you efiled, double-check with this tool to be sure the return was efiled successfully and accepted:
https://shop.turbotax.intuit.com/efile/efile_status_lookup.jsp


If that showed it was accepted (or if you mailed the return), what do you see at the IRS website below for the status of your Federal refund?
https://www.irs.gov/Refunds
NOTE: When entering your refund amount, use only the Federal refund amount and not any total refund amount that includes a state refund. The figure is shown on your 2018 Federal Form 1040, Line 20a.


If that IRS tool shows that the refund has been sent, but you never received it, report back for more info.


If the IRS tool says it is still "being processed",  we can tell you how to speak to a live agent at the IRS to see if they can tell you anything about the delay, and how to contact the IRS Taxpayer Advocate Service if necessary.


To track a state refund:
https://ttlc.intuit.com/questions/1899433-how-do-i-track-my-state-refund

Level 1

After you file

It was e-filed on Feb.15, 2019
Level 1

After you file

And it shows it was accepted.
Level 1

After you file

Same here, I've submitted my tax return on December and I did get the state in 1 month but federal, I haven't receive it yet.
Level 15

After you file


@Alancar1225 wrote:
And it shows it was accepted.

OK, good.  That's one of the questions I asked.  Did you read the rest of the info I left you above?   If not, here it is again:

 

What do you see at the IRS website below for the status of your Federal refund?
https://www.irs.gov/Refunds
NOTE: When entering your refund amount, use only the Federal refund amount and not any total refund amount that includes a state refund. The figure is shown on your 2018 Federal Form 1040, Line 20a.


If that IRS tool shows that the refund has been sent, but you never received it, report back for more info.


If the IRS tool says it is still "being processed",  we can tell you how to speak to a live agent at the IRS to see if they can tell you anything about the delay, and how to contact the IRS Taxpayer Advocate Service if necessary.

New Member

After you file

I called the IRS and they sent my refund back to Turbo Tax to minus the fees for preparing my tax return. So who can I talk to about getting my money from Turbo tax???

Level 15

After you file

@haley harrell 

 

Your tax refund was not sent to TurboTax.   TurboTax does not handle your refund at all.

Santa Barbara Tax Products Group, LLC  (SBTPG) is the bank that handles the Refund Processing Service when you choose to have your TurboTax fees deducted from your refund. This option also has an additional charge from the bank that processes the transaction. 

You can contact them SBTPG, toll-free, at 1-877-908-7228 or go to their secure website www.sbtpg.com 

https://ttlc.intuit.com/questions/2580357-who-provides-the-refund-processing-service

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**
Level 2

After you file

Where is my refund