Sorry this is a public user forum and we are just other users like you. We can't see you account, return or info. There are a few employees posting here but not many and not all the time. You should be able to call in.
How to contact Turbo Tax
https://ttlc.intuit.com/community/using-turbotax/help/how-do-i-contact-turbotax/00/26991
What is the Turbo Tax phone number
https://ttlc.intuit.com/community/using-turbotax/help/what-is-the-turbotax-phone-number/00/25632
