If you are using the Desktop installed program and paid the $20 or 25 to efile the state state return you can ask for a refund. If you are using the Online browser version the fees are to prepare the federal and state returns whether you efile or print and mail. Either way you should be able to print out state to mail it.
How to contact Turbo Tax
https://ttlc.intuit.com/community/using-turbotax/help/how-do-i-contact-turbotax/00/26991
What is the Turbo Tax phone number
https://ttlc.intuit.com/community/using-turbotax/help/what-is-the-turbotax-phone-number/00/25632
