See this TurboTax support FAQ for removing the Premium Services bundle - https://ttlc.intuit.com/community/downgrading/help/how-do-i-remove-premium-services/00/26266
If you are unable to remove the Premium Services contact TurboTax support for assistance. Use the key words Billing Issue
See this TurboTax support FAQ for contacting support - https://ttlc.intuit.com/community/using-turbotax/help/what-is-the-turbotax-phone-number/00/25632
Support can also be reached by messaging them on these pages https://www.facebook.com/turbotax/ and https://twitter.com/TeamTurboTax
