@jonathanhogan Did you make the mistake of using online software instead of the CD/download?
You should not be "logging on" to use the CD/download. If that is what you have been doing you have been using the wrong software.
You need to switch to the desktop software to get what you paid for. You have to download it, update it and open it up from your own hard drive to use it.
https://ttlc.intuit.com/community/choosing-a-product/help/how-do-i-switch-from-turbotax-online-to-th...
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