Try posting your questions here it might be quicker. Or call support. The Free Edition does not have phone support.
How to contact Turbo Taxhttps://ttlc.intuit.com/community/using-turbotax/help/how-do-i-contact-turbotax/00/26991What is the Turbo Tax phone numberhttps://ttlc.intuit.com/community/using-turbotax/help/what-is-the-turbotax-phone-number/00/25632
