MichelleLO
Intuit Alumni

Get your taxes done using TurboTax

Are you receiving a message that the license code is associated with another account? Please post the specific error message so that we can better assist you. 

The steps in this help article may also resolve the issue: TurboTax for Mac won't open when installed

For additional assistance you can also reach out to Customer Support: What is the TurboTax phone number? 

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