@jfcorvaia We cannot tell from your post whether you are trying to use online software or the CD/download. We sometimes see confused users who buy the CD/download and then "log in" to online software by mistake --- did you do that? Did you use a user ID to start on your return? If so you are in the wrong program.
Access your downloads here
https://shop.turbotax.intuit.com/commerce/account/secure/login.jsp?pagecontext=download
https://ttlc.intuit.com/community/tax-topics/help/activating-turbotax-cd-download-software/00/852971
If you went into the wrong software and need to switch to the CD/download:
https://ttlc.intuit.com/community/choosing-a-product/help/how-do-i-switch-from-turbotax-online-to-th...
**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**
