Please see the troubleshooting steps in the following help article to see if they might help resolve your issue.
Troubleshoot blank screens, missing buttons, or missing images
If those steps do not resolve your issue, you may need to update your video card driver. Please see the following help article for more information.
How do I fix blank screens during activation or in-product purchases
If you are still experiencing issues with activating your software, please comment back with specific details of the issue.
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