Does anyone know why I cannot access my 2020 return on TurboTax after filing for the extension? I found more documents to enter and could be the reason i was rejected.

masingleton17 · ‎July 8, 2021

I kept getting rejected time and time again due to EIC and I filled out the forms needed, but was still rejected. So I filed for an extension so I can still submit it while I researched the issue. I found a few documents after a couple of months that I don't think I entered and wanted to see if that will fix the issue. But when I returned to turbotax, it says my e file was accepted but when I went to track my refund, they don't have any records of me filing. Can someone help me?

xmasbaby0 · ‎July 8, 2021

You have to access your own account and/or print it for yourself using exactly the same account and user ID that you used when you prepared the return.

https://ttlc.intuit.com/community/prior-year-return/help/how-do-i-access-my-prior-year-return/01/270...

Many people have multiple TT accounts and forget how to access them. Log out of the account you are in now.

Account recovery

https://myturbotax.intuit.com/account-recovery/

https://ttlc.intuit.com/questions/1901535-forgot-your-turbotax-online-user-id-or-password

Or did you use the desktop version of TurboTax? If so, the files are on your own hard drive or any backup device you used like a flash drive.

https://ttlc.intuit.com/questions/1901486-how-many-turbotax-accounts-do-i-have

https://ttlc.intuit.com/questions/1901535

https://ttlc.intuit.com/questions/1901659-find-your-tax-data-file-in-mac

https://ttlc.intuit.com/questions/1900721-find-your-tax-data-file-tax-file-in-windows

To get a copy of your previously filed returns prepared with online TurboTax https://ttlc.intuit.com/questions/1900748-how-do-i-get-a-copy-of-a-return-i-filed-in-turbotax-online

https://ttlc.intuit.com/questions/1900748-how-do-i-get-a-copy-of-a-return-i-filed-this-year-in-turbo...

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**

fanfare · ‎July 8, 2021

based on what you said, you haven't filed yet.

your request for an extension of time to file was ACCEPTED.

Does anyone know why I cannot access my 2020 return on TurboTax after filing for the extension? I found more documents to enter and could be the reason i was rejected.

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