Please see this troubleshooting tip from our Champ DoninGA:
- change your resolution to 800 x 600 (start>setting >system resolution. once it's been changed, your screen size will look very big. REMEMBER your initial resolution setting!
- launch TT and the activation screen should launch. copy / paste in your activation code. you should get the 'all set' green check mark
- change your resolution back to what is was originally.
See this for more information: Blank/Missing Activation Box
If you are having issues and need assistance, please contact customer support. Please see the Customer Support phone number here. If you would like to reach out through our website, please see the TurboTax FAQ below for contact information: https://support.turbotax.intuit.com/contact/
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