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Get your taxes done using TurboTax
@Jhayes2488 No. This is the public user forum. You can post questions here and get replies. The replies you get may be from other users or from TurboTax employees, but this is not the "Live" expert help.
If you are paying for online Live or the Live Full Service then you need to contact them to arrange your Live help.
https://ttlc.intuit.com/community/choosing-a-product/help/what-is-turbotax-live/00/27191
https://ttlc.intuit.com/community/choosing-a-product/help/how-do-i-get-turbotax-live/00/27305
You can arrange for the Live help you are paying the extra fee for with your questions from 5 a.m. to 9 p.m. Pacific time.
https://ttlc.intuit.com/questions/4124827-how-do-i-connect-with-a-tax-expert-in-turbotax-live
https://ttlc.intuit.com/community/taxes/discussion/how-to-contact-my-full-service-expert/00/1950947