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I'm getting to the end to file.my tax return and when I got to transmit my documents it tells me I need to select my captcha. Now there is no option on my screen (using my mobile device)
I can't select the box showing I'm not a robot because it does not show it on my screen. What can I do?
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January 27, 2021
9:02 PM
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Get your taxes done using TurboTax
If you are having an issue using the mobile app, you can always try logging out of the mobile app and logging into a web browser to complete your e-file with TurboTax. Please let us know if this helps.
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January 31, 2021
9:39 AM
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Get your taxes done using TurboTax
i am ready to transmit my return but there is no captra to identify that i am not a robot. I am working on my computer.
please help
February 1, 2021
11:14 AM
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Get your taxes done using TurboTax
Clear your cookies and cache and then try again. For more troubleshooting steps please click the link below.
What if Transmit Returns doesn't work? - TurboTax
For information on how to clear your cache please click the link below.
How to clear your cache - TurboTax
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February 1, 2021
12:56 PM