@yysu934 Just to clarify, are you unable to access your TurboTax account because you no longer have the username or password?
Please click the link below that corresponds with the version of TurboTax that you used to file your previous return.
How do I access my password-protected TurboTax Desktop file if I forgot the password?
I forgot my password in the TurboTax CD/Download software
Forgot your TurboTax Online User ID or password?
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