Were you using the Online Deluxe account or did you buy the Desktop CD/Download Deluxe program you install on your computer? Online and Desktop are different things.
To go back to a paid Online version........
Check out this one. User OpFor at the end seems like he found a way to upgrade from Free File website and keep his info
https://ttlc.intuit.com/community/taxes/discussion/re-i-don-t-qualify-for-free-file-this-year-as-it-...
To switch back to the Desktop installed program you can download the .tax2019 file, see......
https://ttlc.intuit.com/community/choosing-a-product/help/how-do-i-switch-from-turbotax-online-to-th...
After you get the program installed the first thing to do before you open your tax return .tax file is to update the program and install any state programs you had. Then open your file. So you first might need to start a fake return to be able to download the state program (go to FILE - NEW).
