Hello @ebartley1!
Here's how to download directly from TurboTax.com:
- Sign in to your TurboTax account using the same login you used when you made your purchase.
- If you're not already on the Downloads tab, select it.
- Select the corresponding blue button for the product you wish to download.
- If you don’t see your product, use account recovery to find out if you have other usernames associated with your email.
- Save the download somewhere on your computer where you can find it.
- If you need help finding your download, check our instructions for Windows or Mac.
- Finally, install your software by double-clicking the downloaded file.
- If you need help installing, we can help with Windows or Mac.
We also have a great resource on this subject:
How do I download the software I purchased at TurboTax.com?
Hope that helps!
Adrian E
