junglemom007
New Member

How do I contact turbo tax

 
xmasbaby0
Level 15

Get your taxes done using TurboTax

You are posting from TurboTax Live.  You can arrange for the Live help you are paying the extra fee for with your questions from  5 a.m. to 9 p.m. Pacific time

https://ttlc.intuit.com/questions/4124827-how-do-i-connect-with-a-tax-expert-in-turbotax-live

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**
mesquitebean
Level 15

Get your taxes done using TurboTax

You appear to be using Live Deluxe.  The Live feature is an upgraded version of Deluxe that has live on-demand help from a CPA/EA tax expert during return preparation and a review of your return prior to filing.  Live Deluxe is $120 for Federal and $55 for state (if applicable), and if you choose to pay the fees out of your Federal refund, there is an additional $40 service fee ($45 for California filers.) 

 

Support hours are 5AM-5PM Pacific (8AM-8PM Eastern), Mon-Fri

 

How to reach Support depends on the type of issue.

 

For general support, technical issues, fee issues:

FAQ: What is the TurboTax phone number?
https://ttlc.intuit.com/community/using-turbotax/help/what-is-the-turbotax-phone-number/00/25632

 

To use your Live feature for help from a CPA/EA tax expert:

FAQ:  What is TurboTax Live?

https://ttlc.intuit.com/community/choosing-a-product/help/what-is-turbotax-live/01/27191

 

FAQ:  How to connect with a live tax expert
https://ttlc.intuit.com/community/expert-review/help/how-do-i-connect-with-a-tax-expert-in-turbotax-...

 

FAQ:  How do I schedule my review using TurboTax Live?
https://ttlc.intuit.com/community/expert-review/help/how-do-i-schedule-my-review-using-turbotax-live...