If you've confirmed that the bank account number and routing number that you input were correct, and the program still won't accept your entries, you'll need to print and mail your tax return.
Here are a few TurboTax Help articles that might be helpful:
Which number on my check is the routing number?
What if I entered the wrong bank account for direct deposit?
And if it turns out you need to paper-file, please see the TurboTax Help articles "How do I print and mail my return in TurboTax Online?" or “.How do I print and mail a return in the TurboTax for Windows CD/Download software?” as appropriate for guidance.
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